COVID-19 APPOINTMENT PROCEDURES

As we return to treating patients in the office, protecting the health and safety of our patients and staff is our top priority. Many things have changed since your last visit, but our commitment to your safety has not. Please read the information below prior to your visit in order to see the steps we are taking to ensure the health and safety of all who enter our office. 

 

 *If your answer is yes to any of these questions then please contact our office to reschedule your appointment 2 weeks beyond today’s date.

- Has the patient or your family been in contact with anyone exhibiting symptoms of COVID-19 in the last 14 days?

- Has the patient or anyone in your family had a temperature of 100.4 or greater in the last 48 hours?

- Has the patient or anyone in your family been experiencing __ coughing __sore throat __shortness of breath __muscle aches __recent loss of sense of taste or smell, or any other COVID-19 symptoms?

• When you arrive for your appointment, please wait in your car – do not enter the building. Please text us at 423-371-1759 to let us know that you have arrived. Please include your child’s name, and the color and type of car you are driving. A staff member will be in contact with you shortly, either by text, phone call, or in person.

• All patients will be asked to complete a health screening form prior to treatment. This will be done over the phone once you arrive. Please bring your own writing pen for filling out any additional paperwork that is needed.

• In order to limit the number of people in our building, only 1 parent/guardian will be allowed to accompany the patient. Siblings of the patient that don’t have appointments should stay at home or in the car during the visit. If patients are able to come in and complete the visit on their own, then we encourage parents to please feel free to wait in their car during the appointment.

• All patients and parents entering the building will be given hand sanitizer to use and will have their temperature taken. If anyone (parent or patient) has a temperature of 100.4 or greater, then you will be asked to leave and your appointment will be rescheduled for a time 2 weeks beyond today’s date.

• In addition to our existing sterilization and cleaning protocols, we will have additional focus placed on cleaning common areas of our office. Door knobs, countertops, and other surfaces will be cleaned frequently. Our Sterilization Technician will oversee this process.

• We strongly encourage all parents/guardians to wear a mask to the dental visit.

• We will not be allowing patients to brush their teeth in the office, please have the patient brush before arriving at their appointment.

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